Terms and Conditions

1. Scope of Services

Mr. Green Cleaning Services will provide the cleaning services outlined in the service agreement, proposal, or invoice. Any additional work requested outside the agreed scope may incur additional charges.

2. Service Schedule

Services will be performed on the agreed days and times. The Client agrees to provide safe and uninterrupted access to the premises during scheduled service hours.

3. Payment Terms

• Payment is due within 30 days of the invoice date unless otherwise agreed in writing.
• We accept approved payment methods listed on the invoice.
• Returned checks or failed electronic payments may be subject to additional fees.

4. Late Payments

Invoices not paid by the due date may be charged a 5% late fee or $25.00, whichever is greater, on the outstanding balance. Services may be suspended until overdue payments are received.

5. Cancellation and Rescheduling

The Client must provide at least 24 hours' notice to cancel or reschedule a cleaning appointment. Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.

6. Access to Property

The Client is responsible for providing access to the premises, including keys, entry codes, or security instructions if necessary. If our team is unable to access the property at the scheduled time, a service charge may apply.

7. Supplies and Equipment

Unless otherwise agreed, Mr. Green Cleaning Services will provide all necessary cleaning products, equipment, and supplies. We use high-quality products and can accommodate requests for environmentally friendly or specialty products when requested.

8. Health and Safety

The Client agrees to inform us of any hazardous conditions, biohazards, or unsafe work environments before services begin. Mr. Green Cleaning Services reserves the right to refuse or discontinue services if conditions are deemed unsafe.

9. Damage and Liability

While every effort is made to provide careful and professional service, the Client must report any damage or concerns within 24 hours of service completion. Mr. Green Cleaning Services is not responsible for pre-existing damage, normal wear and tear, or damage resulting from faulty equipment, improper installation, or structural defects.

10. Satisfaction Guarantee

Customer satisfaction is our priority. If you are not satisfied with our service, please notify us within 24 hours, and we will make every reasonable effort to correct the issue at no additional labor charge.

11. Insurance

Mr. Green Cleaning Services maintains appropriate business insurance for its operations. Proof of insurance can be provided upon request.

12. Confidentiality

We respect the privacy of our clients. Any confidential business information observed while performing services will remain confidential and will not be disclosed to third parties without permission, except as required by law.

13. Termination

Either party may terminate the service agreement by providing 30 days' written notice, unless otherwise specified in the service contract.

14. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Florida.

15. Acceptance

By signing a service agreement, approving a proposal, or accepting cleaning services, the Client acknowledges that they have read, understood, and agree to these Terms and Conditions.